Privacy Policy

What is personal information protection?

1. “Personal information” refers to “personal information” as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact details, and other descriptions contained in the information.
2. Among personal information, “history information and characteristic information” refers to information other than the “personal information” defined above, such as services used, products purchased, viewed pages and advertisement history, search keywords, date and time of use, method of use, usage environment, postal code, gender, occupation, age, IP address, cookie information, location information, and individual device identification information.

How we collect your personal information

1. When registering for use of the Service, the User may be asked to provide personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver’s license number, etc. In addition, the Company may obtain transaction records between the User and business partners, etc., including the User’s personal information, and information regarding payments from its business partners (including information providers, advertisers, ad delivery destinations, etc., hereinafter referred to as “Business Partners”).
2. This service collects information about users, such as the services and software used, products purchased, history of pages and advertisements viewed, search keywords, date and time of use, method of use, usage environment (including the communication status of the device in case of use via a mobile device and various setting information at the time of use), IP address, cookie information, location information, individual device identification information, and other history and characteristic information, when using the services of our company or our partner companies or viewing pages.

Purpose of acquiring and using personal information

The purposes for collecting and using personal information in this service are as follows:

1. To display registration information such as name, address, contact details, and payment method, as well as information regarding services used, products purchased, and their prices, in order to allow customers to view and modify their own registration information and usage status
2. To use contact information such as name, address, and email address in order to notify customers, send products, and contact customers as necessary.
3. To use information such as name, date of birth, address, telephone number, bank account number, credit card number, driver’s license number, and delivery status of certified mail in order to verify your identity.
4. To use payment information such as the name and quantity of purchased products, the type and duration of services used, number of times, billing amount, name, address, bank account number, and credit card number in order to bill for product prices.
5. To display the registered information on the input screen in order to make it easier to input data, and to transfer the information to other services (including those provided by our partners) based on your instructions.
6. To use information that can identify individuals, such as the manner of use, name, and address, in order to refuse use by customers who have violated the terms of use of this service, such as by delaying payment or causing damage to a third party, or who attempt to use the service for fraudulent or improper purposes.
7. To respond to inquiries from customers, use of information necessary for providing services to customers, such as the content of inquiries and billing information, as well as customer service usage status and contact information
8. Purposes incidental to the above purposes of use

Management of personal information

In order to keep your personal information accurate and up-to-date, and to prevent unauthorized access to, loss, damage, falsification, leakage, etc. of personal information, we will take necessary measures such as maintaining the security system, establishing a management system, and providing thorough employee education, implement safety measures, and strictly manage personal information.

Disclosure of Personal Information

1. If a customer requests disclosure of their personal information, we will disclose it to them without delay. However, if disclosure would result in any of the following, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify you of that decision without delay.
   • When there is a risk of harm to the life, body, property or other rights and interests of the customer or a third party
   • When there is a risk of causing significant disruption to the proper performance of our business
   • If it would violate other laws and regulations
2. Notwithstanding the provisions of the preceding paragraph, in principle we will not disclose information other than personal information, such as historical information and characteristic information.

Provision of personal information to third parties

1. We will properly manage the personal information entrusted to us by our customers and will not provide it to third parties without the prior consent of the customer, except in the following cases, when permitted by the Personal Information Protection Act or other laws and regulations.
   1. When required by law
   2. When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the individual’s consent
   3. When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual’s consent
   4. When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them to carry out duties prescribed by law, and obtaining the individual’s consent is likely to impede the performance of said duties
   5. When the following items have been notified or announced in advance:
      • The purpose of use includes providing the information to a third party.
      • Items of data provided to third parties
      • Means or method of provision to third parties
      • To stop providing personal information to third parties at the request of the individual
2. Notwithstanding the provisions of the preceding paragraph, the following cases shall not apply to a third party.
   1. When the Service entrusts all or part of personal information to the extent necessary to achieve the purpose of use
   2. When personal information is provided in connection with business succession due to a merger or other reasons
   3. When personal information is used jointly with a specific person, the individual is notified in advance or made easily accessible to the individual of the fact, the items of personal information to be used jointly, the scope of the parties using the personal information jointly, the purpose of use by the parties, and the name or title of the person responsible for managing the personal information.

Safety measures for personal information

In order to ensure the accuracy and safety of personal information, this service takes thorough security measures. We
will always collect information regarding the protection of personal information and strive to implement the latest security measures.

Correction and deletion of personal information

1. If the personal information held by this service is incorrect, you may request the correction or deletion of your personal information by following the procedures set out by this service.
2. If this service receives a request from a customer as described in the preceding paragraph and determines that it is necessary to comply with the request, it will correct or delete the personal information without delay and notify the customer of this.

Suspension of use of personal information, etc.

If a customer requests the suspension of use or deletion (hereinafter “Suspension of Use, etc.”) of personal information because it is being handled beyond the scope of the purpose of use or because it has been obtained illegally, we will conduct the necessary investigation without delay, and based on the results, we will suspend the use of the personal information and notify the customer to that effect. However, if suspending the use of personal information would be costly or it would be difficult to suspend the use, we will take alternative measures.

Compliance with laws, regulations and changes to the privacy policy

1. This service complies with Japanese laws and other regulations that apply to personal information held by the service.
2. The contents of the privacy policy may be changed without notifying the user.
3. Unless otherwise specified by this Service, the revised Privacy Policy will take effect when it is posted on this website.

Personal Information Management Officer

Shusen Shibata

inquiry

For inquiries regarding the privacy policy and handling of personal information in this service, please contact us at the address listed below.